Resolving conflicts at the office can best be done with a mediator and quick attempts at resolution. Resolve conflicts at work with tips from a management trainer in this free office etiquette and politics video.

Gloria Dixon Campbell has an executive Master of Business Administration in management from the University of South Florida and a Bachelor of Arts in sociology from the University of West Florida. Campbell has developed, researched and administered training programs for sales, management and customer service representatives in small businesses and major corporations. Contact her at gdcampbell@flash.net.